Refund and Returns Policy

We understand that circumstances may arise where you may need to return a product
purchased from T1ger Fuel. Our return and refund policy is designed to ensure a fair
and transparent process. Please read the following policy carefully:

1. Returns

1.1. Eligibility: We accept returns of products that meet the following criteria when
exercising your right to change your mind:
– The product is unopened and in its original condition and packaging.

– The return is requested within 14 days from the date of purchase.
1.2. Return Process: To initiate a return, please contact our customer support team at
hello@t1gerfuel.com. You will be provided with instructions on how to return the
product. Please ensure that the product is securely packaged to prevent damage during
transit.
1.3. Return Shipping: Unless the return is due to a product defect or an error on our
part, you will be responsible the cost of return shipping. It is your responsibility to
ensure the safe return to us. No refund will be considered in instances where the
product is not safely returned to us.

2. Refunds
2.1. Processing Time: Once we receive and inspect the returned product, we will notify
you of the status of your refund. Refunds are typically processed within 14 days of
receiving the returned product. Please note that the processing time may vary
depending on your payment method and financial institution.
2.2. Refund Method: Refunds will be issued using the original payment method used for
the purchase. If the original payment method is unavailable, an alternative method may
be used at our discretion.
2.3. Partial Refunds: In certain cases, partial refunds may be granted. This includes
situations where a product is returned with missing parts, not in its original condition,
or showing signs of use.

3. Damaged or Defective Products
3.1. If you receive a product that is damaged or defective, please contact our customer
support team immediately at hello@t1gerfuel.com . We will arrange for a replacement
or a refund, as applicable, without any additional cost to you.

4. Cancellation Policy
4.1. If you wish to cancel an order before it has been shipped, please contact us as soon
as possible. We will make every effort to accommodate your request. However, once
an order has been shipped, it cannot be cancelled.

5. Contact Information
For any questions or concerns regarding our return and refund policy, please contact
our customer support team at hello@t1gerfuel.com

We reserve the right to update and modify this return and refund policy as needed to
reflect changes in our business operations or legal requirements. Any changes to this
policy will be posted on our website, and the date of the last update will be indicated.

Effective Date: 13 October 2023